A dMeasure customer had recently outsourced their web site hosting and management to a specialist third party provider. With the service no longer operating in-house they saw the need to employ an external monitoring service so they could compare the uptime provided to them by the provider as part of their Service Level Agreement to that of an independent source.

By using dMeasure they were able to question any anomalies in the reports provided to them by the third party. This reduced the risks associated with outsourcing with the visibility of results providing them with an essential business tool for managing this dependant relationship. It also ensured that their customers were not adversely affected by the outsourcing arrangement.